Studstay Privacy Policy

Effective Date: 19th July, 2023

Thank you for choosing StudStay ("we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our hostel booking app or related services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide:

When you use our app, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number.
  • Booking Information: Hostel preferences, dates, and duration of stay.
  • Payment Information: Credit card details or other payment information required for bookings.
  • Account Information: Username, password, and other account-related details.

1.2 Automatically Collected Information:

We may also automatically collect certain information about your use of our app through cookies, log files, and similar technologies. This information may include:

  • Device Information: IP address, device type, operating system, and browser type.
  • Usage Information: Pages viewed, time spent on the app, and interactions with the app features.

2. How We Use Your Information

We use the collected information to:

  • Provide Services: Process your bookings, manage reservations, and communicate with you regarding your hostel stays.
  • Personalization: Personalize your experience with our app, suggest relevant hostels, and improve our Services.
  • Marketing: Send you promotional offers, updates, and newsletters about our app and partner hostels (with your consent).
  • Analytics: Analyze app usage trends, monitor the effectiveness of our marketing efforts, and enhance our Services.
  • Legal Compliance: Comply with applicable laws, regulations, or legal obligations.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Trusted third-party service providers who assist us in providing the Services (e.g., payment processors, customer support services).
  • Business Partners: Our business partners to offer you co-branded services or promotions (with your consent).
  • Legal Reasons: When required by law or to protect our rights, property, or safety, or that of others.
  • Change of Ownership: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You can:

  • Review and update your account information within the app settings.
  • Manage your communication preferences for marketing emails in the app settings or by contacting us.

6. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information from a child, please contact us to have it removed.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@studstay.com.

By using our hostel booking app, you agree to the terms of this Privacy Policy.